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| Terms & Conditions |
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Terms and Conditions
All sales by Matrix Ltd made through this Website are subject to the following terms and conditions. Before You click on the "I Accept" button at the end, you should read carefully the terms and conditions set out below.
The following terms and conditions apply to all transactions made on this Website. Please read them carefully. You may print a copy for your records.
1. Contract
These Terms and Conditions of Sale are incorporated in all contracts of sale between You and Matrix Ltd, a company incorporated in Scotland (number SC213509) having its registered office at Unit 1, Napier St, Linwood, Renfrewshire PA3 3AJ. Matrix Ltd reserves the right to vary these Terms and Conditions of Sale at any time prior to accepting any order from You.
2. Price
All prices and delivery costs displayed on the website are quoted in pounds Sterling. Whilst Matrix Ltd will exercise all reasonable endeavours to ensure that the prices and delivery costs quoted on the website are accurate, MATRIX LTD reserves the right to change the prices at any time prior to accepting any order from You without prior notice.
3. Payment
Payment shall be made in Pounds Sterling by [MasterCard, Visa card, Visa Delta or Switch] when You place Your order. Payment will be debited from Your account before the despatch of Your order. MATRIX LTD will take all reasonable care to keep Your order and payment details secure, but purchases from this MATRIX LTD Website are at Your risk.
4. Passing of Title and Risk
Property and title in and to the goods ordered by You shall not pass to You until MATRIX LTD has received payment in cleared funds for the price of the goods and all ancillary costs and the goods have been dispatched to You. The goods shall be at Your risk as from the time when the goods are delivered. Insurance on the goods once delivered shall be Your responsibility and at Your expense. MATRIX LTD shall not be required to give You notice relating to insurance of goods referred to in section 32 (3) of the Sale of Goods Act 1979.
5. Availability
All goods which You may order on MATRIX LTD Website may be ordered subject to availability and MATRIX LTD reserves the right at any time to make any changes to the specifications of the goods or to withdraw certain goods at any time without notice. Whilst MATRIX LTD will make every effort to have adequate stock of goods available, occasionally orders may not be capable of being satisfied. In such event, MATRIX LTD will advise You of this by e-mail, and offer alternative goods (and if You subsequently decide to cancel the contract, the cost of returning any such alternative goods shall be met by MATRIX LTD) or refund Your credit card as soon as possible. MATRIX LTD reserves the right to discontinue supplies of goods at any time and excludes all liability in respect of any claim arising from You or any third party caused directly or indirectly by such discontinuance.
6. Orders
An order is deemed to be an offer to purchase goods from MATRIX LTD seen on the MATRIX LTD Website. The acceptance of such order by MATRIX LTD shall be deemed effective when acknowledged and accepted by MATRIX LTD by e-mail during the ordering process. MATRIX LTD shall act upon any order so effected, but reserves the right to refuse any order. No order will be binding on MATRIX LTD unless accepted by MATRIX LTD by e-mail.
7. Delivery
MATRIX LTD will make all reasonable efforts to ensure that the products You have purchased are dispatched to You within 2 days of acceptance of Your order. You will be notified by e-mail if for any reason Your purchase will not be dispatched within 2 days of acceptance. Goods will be dispatched by [Royal Mail Parcelforce] for deliveries in the. Delivery dates specified by MATRIX LTD are estimates only. The next day delivery service applies to orders placed before 2.00PM. Whilst MATRIX LTD shall use its reasonable endeavours to comply with such delivery dates, it shall not be liable for any failure to deliver by such dates or for any loss whatsoever arising from such failure. If You fail to take delivery of the goods or to give adequate forwarding instructions to enable the goods to be delivered, MATRIX LTD will notify you by e-mail and should delivery not subsequently be possible will refund to You the price paid (but not the delivery costs) for the goods.
8. Claims and Returns
If You receive damaged or defective goods, You should inform MATRIX LTD immediately. MATRIX LTD will inform you of the appropriate address to which the goods must be returned at Your expense within fourteen days of delivery for inspection in order for the damage or defect to be assessed. If You do not notify MATRIX LTD in such manner within fourteen days of delivery, You shall be deemed to have accepted the goods and shall not be entitled to reject the goods and MATRIX LTD shall have no liability for such damage or defect. Where any valid claim relating to any defect in the quality or condition of the goods is notified to MATRIX LTD in accordance with these terms and conditions, MATRIX LTD shall be entitled to replace the goods free of charge or, at MATRIX LTD's sole discretion, refund You the price of the goods together with any reasonable costs incurred in returning the goods, but MATRIX LTD shall have no further liability to You.
If You wish to cancel Your contract, You may do so by giving notice in writing (by post or e-mail) to MATRIX LTD (at the address stated below) at any time after receiving confirmation of Your order until a period of seven (7) working days from the day after You received the goods has expired. You should also return the goods to MATRIX LTD. On such cancellation, MATRIX LTD shall accept such goods only if they are returned to MATRIX LTD, carriage paid by You, in the same condition as the original delivered goods. Unless there was an error on the part of MATRIX LTD in dispatching an order, or the goods were faulty or the goods supplied were alternative goods supplied by MATRIX LTD, the refund shall be exclusive of delivery and any other ancillary charges. If you are not satisfied with any goods received, or wish to return goods for any reason, please contact MATRIX LTD at customerservices@matrixuniforms.co.uk.
9. Warranties
To the fullest extent permitted by applicable law, MATRIX LTD disclaims all warranties, representations and undertakings whatsoever, express or implied, specifically including but not limited to warranties of satisfactory quality, or fitness for a particular purpose.
10. Liability
MATRIX LTD shall not be liable for any direct or indirect, special, incidental or consequential loss or damage whatsoever arising out of or in connection with the supply of any goods or their use by You howsoever caused even if MATRIX LTD has been advised of the possibility of such damages. MATRIX LTD's entire liability under or in connection with these terms and conditions shall not exceed the price of the products paid by You, except as expressly provided in these conditions.
You agree to use the goods in accordance with the instructions accompanying the goods and any additional directions regarding use of the goods as may appear on this MATRIX LTD Website from time to time. [Such instructions and directions shall be incorporated into these Terms and Conditions of Purchase.] Nothing in these Terms and Conditions shall purport to exclude or restrict any liability the exclusion or restriction of which is prohibited by the Unfair Contract Terms Act 1977.
11. Force Majeure
MATRIX LTD shall not be liable for any delay or default in the execution of its obligations in the case of any event outside its control including but not limited to natural disasters, bad weather, fires, explosions, floods, failure or delay of third party suppliers, computer or software errors, national strikes, accidents, riots or civil uprisings.
12. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. You agree to submit to the exclusive jurisdiction of the Scottish Courts. You are responsible for compliance with any applicable laws of the country from which You are accessing this MATRIX LTD Website.
BY PLACING AN ORDER AND CLICKING "I ACCEPT" YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD, ACCEPTED AND AGREED TO BEING BOUND BY THE FOREGOING TERMS AND CONDITIONS OF SALE.
Should you have any queries please contact MATRIX LTD at: e-mail: customerservices@matrixuniforms.co.uk
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