"We guarantee to refund any item you are not completely satisfied with, when it is returned to us within 14 days of receipt. The item(s) must be in perfect condition and must not have been worn. Embroidered, printed or enhanced (altered) garments, cannot be returned under any circumstances.
Please allow for 2 weeks for us to process your refund once we have received the goods. The refund will only be credited to the payment card account."