Managed corporate-wear solutions tailored for your business
Call us 0141 810 9777

Sectors We listen to our Customers’ Goals
And we have a whole team at your disposal.

Account Management & Customer service

For 20 years the team at Matrix Uniforms has been answering when our customers call, and even with the increase in popularity of online ordering, we continue to invest and train in our customer service team.

The personal contact we share with our customers will never replaced by electronic media, so pick up the phone to ask questions, get updates on new products or discuss any requirements you may have – we are always open to feedback and improvement too.

Our Account Managers have a wealth of industry experience and are here to help support you, ensuring everything is delivered on time and to the highest quality of finish. Your Account Manager will be the member of our team who bring you onboard as a client, and remain in place as your point of contact throughout the duration of your contact. As your contract grows in maturity, your account manager will also be available to advise on updates to your garment range, cutting edge personalisation options, cost savings where they become available, and crucially, opportunities that arise to streamline your ordering process. As our account managers travel to visit clients and take client meetings, you will also be introduced to a dedicated account coordinator who’s time is dedicated to the office at Matrix, so that you can reach them to answer any concerns you may have all year round.

Periodic Review Meetings

In a modern world, where anything can be accomplished remotely, we find that many of our customers no longer need to conduct their review meetings face to face – we try not to take it personally!

However, your account manager is available to attend meetings nationwide to offer advice and information should you desire their presence there.

We stand by our list of core values and keeping promises to customers and loyalty are right at the top of that list.

Our brands include

the north face logo
breakout logo
guess logo
trade pacific logo
sebago logo

Require a fully bespoke solution? Get in touch

To further enhance our corporate suiting collections we would be delighted to discuss projects on a larger scale that require a fully bespoke solution. Please call our sales team for further information 0141 810 9777

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